Privacy

Our commitment 

Here at Jericho Road Clothing we understand the importance of your privacy and concerns about the security of your personal information. Below is our Privacy Policy which outlines how www.jerichoroadclothing.com.au collects and uses your personal information when you visit or make a purchase from the site.


Personal Information 

Personal Information is information that identifies you or could identify you. When you visit our website or contact our customer support, we may collect personal information such as:

  1. Your name, address, contact details & payment information
  2. Your interest in our products or events
  3. Device information (IP address, time zone, cookie information and how you interact with our site).
  4. Any other information we may need to promote our goods.

In the event that you provide us with information about another person, you should first ensure you have permission to provide us with their details. It is essential to inform that person of who we are and their details may be used and disclosed in accordance with our privacy policy. 


Use of Information 

We use your personal information to support your customer experience with Jericho Road Clothing. The information we collect is used to provide, maintain, account and improve how we deliver our goods and services to you. This may involve fulfilling your order, processing your payment information, arranging for shipping , providing you with invoices and/or order confirmations, communicating with you and screening for potential risk or fraud. Your information is also used to manage our connections with you and provide you information on events, related products and services and future ideas, in line with the preferences you have shared with us. We may also use your personal information to provide you with information about other services offered by third parties which we think you may find interesting. If you would prefer not to receive this information, please contact us. We will not disclose your personal information to any third parties without your consent, unless we are required to by law or to the extent we use third parties to capture or manage your personal information on our behalf.


Sharing Personal Information

We only share your personal information with secondary service providers to help us provide and fulfill your enquiries and orders. This is prominently with our shop provider Shopify, which you can find more information about here - https://www.shopify.com/legal/privacy. In the unlikely event that your information is requested by law, we may also share your personal information to comply with regulations. 


Third Party Companies and Website Cookies

When you interact with our digital property, information including your IP addresses, digital identifiers, web browsing, app usage and how you interact with our products may be collected by third parties. This information may be used for a variety of advertising purposes, such as personalising offers or advertisements, website engagement analytics and other commercial purposes. For more information on how your data is being used and how to opt out, check out the websites below:


Information Security 

We take reasonable precautions to preserve all of the information we possess (including your personal information). Additionally, we make reasonable efforts to store information safely, whether it be digitally or physically. All personal information is retained for our records unless and until you ask us to erase this information.


Access to your Information

You can email us at any time to request a copy of the personal data we have on file for you. All requests will be responded to as promptly as possible however we reserve the right to impose a fee, where necessary, when access is granted. 


Changes

On occasion we may need to update and modify our privacy statement. We reserve the right to change our policy at any time. An updated version of our version of our privacy policy will be available via our website. 

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customerservice@jerichoroadclothing.com.au or by mail using the details provided: Jericho Road Clothing Pty Ltd, PO Box 503, Greenslopes QLD 4120, Australia


Last updated: 10/02/2023