TERMS OF USE

EOFYS Terms & Conditions

Our End of Financial Year Sale starts at 10am AEST on Tuesday 24th June and ends at midnight AEST on Monday 30th June.

Free Gift Offer:
Orders over $200 are eligible for a free gift while stocks last. Free gifts must be added to your cart at checkout to be redeemed. If the gift is not in your cart, it will not be included in your order.

Returns & Exchanges:
Items marked with ‘All sales are final. We do not accept returns or exchanges on this item.’ are final sale and cannot be returned or exchanged. Please choose carefully and check sizing, fabric details, and item descriptions before purchasing.

Shipping:
Due to the high volume of orders during peak sale periods, shipping may take up to 10 business days, or longer if your order includes pre-order items. Thanks for your patience while we get your goodies packed and on their way!

Need a hand?
We're here to help! If you need sizing advice or have any questions, please don’t hesitate to reach out via email or social media — we’re always happy to chat.

Please note:

  • Discounts are only valid during the promotional period and cannot be applied to previous purchases.
  • Sale prices and offers are subject to change at any time without notice.
  • No rainchecks on sale items or free gifts.
  • Limited stock available — once it’s gone, it’s gone!

PRE-ORDER ITEMS

We understand that you are probably very excited to receive your pre-order ASAP but we just wanted to let you know of a few things to bear in mind before placing a pre-order. 

All pre-order items will be clearly marked along with the estimated dispatch date or month on each product page. While we will endeavour to have your order dispatched the time frame listed, it is subject to reasonable change for manufacturing and/or delivery delays. You will be notified of any delays via the email address entered upon check out. 

If you purchased in stock items at the same time as pre-order items, all items will be sent once your pre-order item is in stock. If you wish to split the delivery of items, please place two separate orders or email us customerservice@jerichoroadclothing.com.au.

Payment for pre-orders is taken at the time of placing your order. 

All of our usual terms & conditions still apply.

GIFT CARDS & E-GIFT CARDS

When purchased online (or gifted from your bestie if you're lucky) our gift cards are special dollary-doos that can be used to buy goodies at www.jerichoroadclothing.com.au

Gift cards are valid for 36 months from the date of purchase and cannot be transferred, topped up, exchanged for cash or returned for a refund. Gift cards can only be redeemed online at www.jerichoroadclothing.com.au and cannot be used in-store, at markets or at Jericho Road Clothing events. Gift cards cannot be used to purchase more gift cards. 

PROMOTIONAL GIFT VOUCHERS

Promotional or donated gift cards are valid until the date specified on the card. These cards cannot be transferred, reloaded or topped up. Only one code is valid per online order. Promotional gift cards are only valid online and cannot be redeemed in store or at Jericho Road Clothing events and markets. 

 

    PRIVACY

    Our commitment 

    Here at Jericho Road Clothing we understand the importance of your privacy and concerns about the security of your personal information. Below is our Privacy Policy which outlines how www.jerichoroadclothing.com.au collects and uses your personal information when you visit or make a purchase from the site.

    Personal Information 

    Personal Information is information that identifies you or could identify you. When you visit our website or contact our customer support, we may collect personal information such as:

    1. Your name, address, contact details & payment information
    2. Your interest in our products or events
    3. Device information (IP address, time zone, cookie information and how you interact with our site).
    4. Any other information we may need to promote our goods.

    In the event that you provide us with information about another person, you should first ensure you have permission to provide us with their details. It is essential to inform that person of who we are and their details may be used and disclosed in accordance with our privacy policy. 

    Use of Information 

    We use your personal information to support your customer experience with Jericho Road Clothing. The information we collect is used to provide, maintain, account and improve how we deliver our goods and services to you. This may involve fulfilling your order, processing your payment information, arranging for shipping , providing you with invoices and/or order confirmations, communicating with you and screening for potential risk or fraud. Your information is also used to manage our connections with you and provide you information on events, related products and services and future ideas, in line with the preferences you have shared with us. We may also use your personal information to provide you with information about other services offered by third parties which we think you may find interesting. If you would prefer not to receive this information, please contact us. We will not disclose your personal information to any third parties without your consent, unless we are required to by law or to the extent we use third parties to capture or manage your personal information on our behalf.

    Sharing Personal Information

    We only share your personal information with secondary service providers to help us provide and fulfill your enquiries and orders. This is prominently with our shop provider Shopify, which you can find more information about here - https://www.shopify.com/legal/privacy. In the unlikely event that your information is requested by law, we may also share your personal information to comply with regulations. 

    Third Party Companies and Website Cookies

    When you interact with our digital property, information including your IP addresses, digital identifiers, web browsing, app usage and how you interact with our products may be collected by third parties. This information may be used for a variety of advertising purposes, such as personalising offers or advertisements, website engagement analytics and other commercial purposes. For more information on how your data is being used and how to opt out, check out the websites below:

    Information Security 

    We take reasonable precautions to preserve all of the information we possess (including your personal information). Additionally, we make reasonable efforts to store information safely, whether it be digitally or physically. All personal information is retained for our records unless and until you ask us to erase this information.

    Access to your Information

    You can email us at any time to request a copy of the personal data we have on file for you. All requests will be responded to as promptly as possible however we reserve the right to impose a fee, where necessary, when access is granted. 

    Changes

    On occasion we may need to update and modify our privacy statement. We reserve the right to change our policy at any time. An updated version of our version of our privacy policy will be available via our website. 

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customerservice@jerichoroadclothing.com.au or by mail using the details provided: Jericho Road Clothing Pty Ltd, PO Box 503, Greenslopes QLD 4120, Australia