SIZING HELP

 

Please see individual product pages for specific sizing information. All of the measurements provided are in CM and are of the item laying flat. We recommend measuring an item of clothing you already own (that fits well) of a similar style and comparing it to the measurements given in our product descriptions. It’s very important to remember that we only use natural fabrics 99% of the time which means that most JRC have very little ‘give’. If you are measuring your own body, please ensure these measurements are smaller than that of the garment (measurements provided).

If you need help or have further questions, please email us at customerservice@jerichoroadclothing.com.au

MY ORDER IS A GIFT, CAN I GET IT WRAPPED?

 

We love gifts, we also love gift wrapping. In fact, we’re known as ‘Love-to-wrap’ among friends. Our only advice is that you don’t put the gift card info on the shipping instructions at the checkout because those instructions actually get printed onto the shipping label. Your (soon to be stoked) mate will then see these, embarrassing. Just place the order, email the gift card message through to customerservice@jerichoroadclothing.com.au along with your order number and we’ll get cracking on the wrapping.

IS THE PRINT PLACEMENT THE SAME ON EACH GARMENT?

 

It absolutely is not. Why? Sustainability is always at the forefront of our mind here at JRC. When cutting fabric, we cut all of our styles as closely together as we can to avoid any fabric wastage. This means, it's very unlikely that any 2 dresses will have the exact print placement. Different print placement is not classed as a 'faulty' item here at JRC. In fact, we love that no 2 pieces are the same. If you'd prefer to choose your own print placement you can find our stockists here. If you're ordering online, you can pop an email through to customerservice@jerichoroadclothing.com.au and request a certain print placement. While we will do our best to send you the print placement you love, we can not guarantee that requests are always met, sorry!

WHAT PAYMENT METHODS DO YOU OFFER?

 

  • A private show of you doing the entire dance to ‘Single Ladies’ by Beyonce
  • Credit and debit cards including Visa, MasterCard and American Express
  • Paypal
  • Afterpay
  • Zip Pay
  • That first one was a joke, what a ridiculous idea.
    N.B If you can actually do the entire dance though, we’d love to see it!

Is there another payment option out there that you think we should include on our website? We’d love to hear about it. Please email us at gday@jerichoroadclothing.com.au

DANG IT, THE ITEM I WANT IS OUT OF STOCK

 

Well, that sucks, doesn’t it? Let's not stress just yet though. If I were you, I’d sign up for a ‘back in stock’ notification on the product page. That way, if our little restock elves happen to add some extra stock, you’ll be the first to know via email. If you can’t wait, you could check our stockists too. You can find them all here.

I JUST RECEIVED MY JRC, HOW DO I CARE FOR THIS THING?

 

Funny you should ask, we love to talk about washing! First, you should check the care tag, some pieces do require more specific care. However, the majority can do the following.

For best results, we highly recommend you do a cold hand wash or a hand wash setting on your washing machine. We ONLY use mild washing liquid designed for handwashing and avoid those nasty ones with all the bleach and colour brighteners as they love to eat up colour. Make sure the detergent is completely dissolved in the water before putting your precious things in. If you do choose to use your washing machine, we’d put it in a bra/delicates bag. Wash the garment on it’s own for the first couple of washes and then only with similar colours, we don’t need to explain why, right?

Never soak, wring or rub your JRC (or probably any other clothing you own), nothing needs that (unless it’s you soaking in a warm bath on a winter night).

Rinse in cool water and then pop it on a hanger in the shade or lay it flat to avoid stretching to dry.

Some fabrics may shrink slightly when washed. Just turn them inside out and give them a quick iron and they should return to their original shape and size.

Now you want to iron, are you crazy? No, but seriously, that’s fine. Be sure to check the type of fabric and select a suitable temperature on your iron. Perhaps check the iron in an inconspicuous area before ironing the entire garment. For dark colours, we recommend ironing them inside out to help your piece stay as dark and beautiful for as long as it can. Garments with embroidery or other fancy things should also be ironed on the reverse side.

While there was no judgement on the fact you like to iron, we thought we'd let you in on a little secret. We steam all of our JRC garments and we can't speak highly enough of it, it's also a lot better for your clothes! The steamer we recommend is the Kambrook Swift Steam and it's only about 50 bucks.

JRC SWIMWEAR CARE INSTRUCTIONS

 

We're going to try and keep this as simple as possible because no-one wants to spend half a day reading care instructions.

- Cold hand wash separately after each wear. It's best to do this immediately after swimming to help remove some of the nasties such as chlorine or salt water.

- Use a mild detergent or vinegar for washing

- Do not tumble dry, iron or dry clean

- Do not wring, soak or bleach

- Dry flat in the shade

- Do not roll up when wet

Sun cream, oils and fake tan may mark and damage swimmers so please take extra care when using these products and always ensure the products are completely dry before coming into contact with your swimmers.

Do your best to avoid contact with rough surfaces when in your swimmers. This includes sitting, leaning and lying on rough pool edges or furniture that swimsuits may catch on. Whenever possible always put a towel underneath you.

To get the best life out of your swimwear, we do not recommend wearing them in spas or saunas due to the strong use of chemicals and high temperatures.

EXTRA PRODUCT CARE INFO THAT YOU PROBABLY WON'T NEED

 

Some knitwear can pill after washing and wearing. We recommend just grabbing a pilling brush and rubbing it gently over the garment.

Jericho Road Clothing recommends you allow all deodorant/perfumes to dry completely before putting on your garment, these things can definitely mark your clothing.